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6/18/20256/18/20259:00 AM - 5:00 PM35OPEN$716.00
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$716.00
7/30/2025 - 7/30/2025
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$716.00
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35
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$716.00
11/19/2025 - 11/19/2025
9:00 AM - 5:00 PM
35
OPEN
$716.00

Train your entire team with our Private Group Training solutions. AstraTech specializes in creating customized training programs to fit your organization’s unique learning needs and business objectives. Take advantage of multiple student discounts, customized curriculum and flexible scheduling with Private Group Training from AstraTech!

    On-Demand Learning (ODL) is a self-paced training solution designed to work around your individual schedule, budget, and learning needs. Our ODL courses provide you with exclusive access to interactive platforms combining high-quality instructor videos from subject matter experts, official courseware and study materials, hands-on labs, practice exercises, skill assessments and knowledge checks. The modular, self-paced ODL course structure adapts to your unique learning needs and style, providing an optimal training experience.

    Train your entire team with our Private Group Training solutions. AstraTech specializes in creating customized training programs to fit your organization’s unique learning needs and business objectives. Take advantage of multiple student discounts, customized curriculum and flexible scheduling with Private Group Training from AstraTech!

    Developing Successful Interpersonal Skills

    $795 | 1 day

    Upgrade your tech skills with this training course. Launch your career to the stars with AstraTech IT Certification Training!

    Please select a Learning Method below to get started:

    • Leadership & Professional Development

    About this Course

    SKILL LEVEL: 
    • Intermediate

    Developing Successful Interpersonal Skills Course Outline

    In our inter-connected world, good communication and cooperation is key to working efficiently. Respectfully engaging with others can enhance or inhibit workflow and be the difference between the success or failure of a project or an entire organization.

    Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

    This course has been approved for 7 PDUs | 7 CDUs

    Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.

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    • Recognize the difference between hearing and listening
    • Enhance interpersonal relationships through the use of verbal and non-verbal communication
    • Employ techniques to move towards high-quality conversation
    • Create a positive impression through a powerful introduction
    • Influence others through sharing perspectives and opinions constructively
    • Use logic and emotion to persuade and collaborate
    • Identify ways of sharing thoughts and opinions constructively
    • Prepare for and conduct simple negotiations

    The Importance of Interpersonal Skills

    Verbal Communication Techniques

    • Hearing versus Actively Listening
    • Connecting with Powerful Communication

    Non-Verbal Communication

    • Understanding the Elements of Vocal Delivery
    • Interpreting and Applying Body Language
    • Building Self-Awareness

    Creating a Powerful First Impression

    • Creating a Powerful Introduction
    • Cultivating Your Impact

    The Art of Conversation

    • Mastering the 4 Levels of a Conversation
    • Moving a Conversation Along
    • Applying Tools for Deepening Conversation

    Influence and Persuasion

    • Influencing Others
    • Seeing the Other Side
    • Building Bridges
    • Extending Your Influence

    Interacting Positively

    • Applying Logic and Owning Emotions
    • Disagreeing Constructively
    • Bringing People to Your Side
    • Building Consensus

    Negotiation Basics

    • Planning for Negotiation
    • Managing the 4 Stages of Negotiation
    • Arriving at an Agreement