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7/15/20257/15/20259:00 AM - 5:00 PM35OPEN$446.00
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10/14/2025 - 10/14/2025
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$446.00

Train your entire team with our Private Group Training solutions. AstraTech specializes in creating customized training programs to fit your organization’s unique learning needs and business objectives. Take advantage of multiple student discounts, customized curriculum and flexible scheduling with Private Group Training from AstraTech!

    On-Demand Learning (ODL) is a self-paced training solution designed to work around your individual schedule, budget, and learning needs. Our ODL courses provide you with exclusive access to interactive platforms combining high-quality instructor videos from subject matter experts, official courseware and study materials, hands-on labs, practice exercises, skill assessments and knowledge checks. The modular, self-paced ODL course structure adapts to your unique learning needs and style, providing an optimal training experience.

    Train your entire team with our Private Group Training solutions. AstraTech specializes in creating customized training programs to fit your organization’s unique learning needs and business objectives. Take advantage of multiple student discounts, customized curriculum and flexible scheduling with Private Group Training from AstraTech!

    Communication Strategies

    $495 | 1 day

    Upgrade your tech skills with this training course. Launch your career to the stars with AstraTech IT Certification Training!

    Please select a Learning Method below to get started:

    • Leadership & Professional Development

    About this Course

    SKILL LEVEL: 
    • Intermediate

    Communication Strategies Course Outline

    For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

    This course has been approved for 7 PDUs | 7 CDUs

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    • Understand the importance of communication from a big-picture perspective
    • Learn our own authentic approach to communication and where barriers might exist
    • Apply key differences between non-verbal and verbal communication and delivery

    Getting Started

    • Icebreaker
    • Housekeeping Items
    • The Parking Lot
    • Workshop Objectives

    The Big Picture

    • What is Communication?
    • How Do We Communicate?
    • Other Factors in Communication

    Understanding Communication Barriers

    • An Overview of Common Barriers
    • Language Barriers
    • Cultural Barriers
    • Differences in Time and Place

    Paraverbal Communication Skills

    • The Power of Pitch
    • The Truth about Tone
    • The Strength of Speed

    Non-Verbal Communication

    • Understanding the Mehrabian Study
    • All About Body Language
    • Interpreting Gestures

    Speaking Like a STAR

    • S = Situation
    • T = Task
    • A = Action
    • R = Result
    • Summary

    Listening Skills

    • Seven Ways to Listen Better Today
    • Understanding Active Listening
    • Sending Good Signals to Others

    Asking Good Questions

    • Open Questions
    • Closed Questions
    • Probing Questions

    Appreciative Inquiry

    • The Purpose of AI
    • The Four Stages
    • Examples and Case Studies

    Mastering the Art of Conversation

    • Level One: Discussing General Topics
    • Level Two: Sharing Ideas and Perspectives
    • Level Three: Sharing Personal Experiences
    • Our Top Networking Tips

    Advanced Communication Skills

    • Understanding Precipitating Factors
    • Establishing Common Ground
    • Using ?I? Messages

    Wrapping Up

    • Words from the Wise
    • Review of Parking Lot
    • Lessons Learned
    • Completion of Action Plans and Evaluations