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$595 - $2,385 | 3 days
Upgrade your tech skills with this ITIL training course. Launch your career to the stars with AstraTech IT Certification Training!
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About this Course
ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing.
This class includes an exam voucher.
Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management.
The ITIL 4 HVIT Qualification would most likely suit the following delegates:
Individuals continuing of their journey in service management
ITSM managers and aspiring ITSM managers
IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
Existing ITIL qualification holders wishing to develop their knowledge
The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.
This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain.
They want to improve how they and their co-workers:
The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to:
