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Train your entire team with our Private Group Training solutions. AstraTech specializes in creating customized training programs to fit your organization’s unique learning needs and business objectives. Take advantage of multiple student discounts, customized curriculum and flexible scheduling with Private Group Training from AstraTech!

    On-Demand Learning (ODL) is a self-paced training solution designed to work around your individual schedule, budget, and learning needs. Our ODL courses provide you with exclusive access to interactive platforms combining high-quality instructor videos from subject matter experts, official courseware and study materials, hands-on labs, practice exercises, skill assessments and knowledge checks. The modular, self-paced ODL course structure adapts to your unique learning needs and style, providing an optimal training experience.

    Train your entire team with our Private Group Training solutions. AstraTech specializes in creating customized training programs to fit your organization’s unique learning needs and business objectives. Take advantage of multiple student discounts, customized curriculum and flexible scheduling with Private Group Training from AstraTech!

    Interpersonal Communication for Project Leaders

    $795 | 1 day

    Upgrade your tech skills with this training course. Launch your career to the stars with AstraTech IT Certification Training!

    Please select a Learning Method below to get started:

    • Leadership & Professional Development

    About this Course

    SKILL LEVEL: 
    • Intermediate

    Interpersonal Communication for Project Leaders Course Outline

    Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams.

    This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

    This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.

    0
    • Learn tactics and techniques to boost emotional intelligence
    • Understand different question types and when to use them effectively
    • Learn active listening approaches and various listening styles
    • Review the Merrill & Reid Social Styles for reference
    • Identify visual, auditory, and kinesthetic communication approaches
    • Learn how to use a problem-solving listening framework
    • Understand best practices around project communications

    1 – Understand communications across the project lifecycle

    • Communicate B.E.F.O.R.E. your project begins
    • Set realistic expectations using the D.A.N.C.E. framework
    • Identify and assess organizational communication channels
    • Describe the stakeholder journey

    2 – Assess a social situation

    • Understand and use emotional intelligence
    • Practical application of the Merrill & Reid Social Styles
    • Determine the social status of participants

    3 – Select an appropriate communication approach

    • Identify stakeholder informational needs
    • Assess stakeholders as visual, auditory, or kinesthetic
    • Understand listening styles
    • Determine means of communications

    4 – Control the dialogue

    • Use correct question types
    • Actively listen
    • Interpret verbal, paraverbal, and nonverbal cues
    • Hermeneutics and Semiotics